Material Return Policy

At The Cane Story, we strive to provide the highest quality products. If you are not satisfied with your purchase due to a material defect, you can return it in accordance with the following policy.

1. Return Eligibility

• Material returns are only accepted for products that are defective, damaged, or incorrect at the time of delivery.
• Return requests must be initiated within 7 days of receiving the product.
• The product must be in its original packaging and unused for the return to be accepted.

2. Process for Returning Material

To request a return, please contact our customer service team at +91 9225540384 or email us at [Insert Email]. You will need to provide your order number and reason for the return.

Once your return request is approved, we will arrange for the product to be picked up from your address.

3. Refund or Replacement

Upon receiving and inspecting the returned product, we will either replace the product or issue a refund, depending on the availability of the item.

Refunds will be processed within 7-10 business days.